Once completed and accepted the order form implies that you agree with both the purchase price and the general conditions of sale.

Shipping

As soon as we receive the order, it goes to the preparation state. Once it is ready, it will be picked up by the transport agency and you will receive the tracking number with which you can know the status of the shipment.

The shipment is made in the 24 / 48h mode, if after that deadline you have not received your order, please contact us. Cockpits are shipped in 3 or 4 packages to facilitate handling for both the transport company and the customer.

The customer will have 24 hours to check the integrity of all components of the order and to verify that everything is included in the included products. After these 24 hours will be accepted for the shipment and no claims regarding shipping will be accepted.

In case of receiving a product damaged by the transport it is advisable to contact us within the first 24 hours in order to claim the incident to the transport company. It is also convenient to record the same to the transport company

Returns

Custom Cockpits offers the possibility of returning products within the first 15 calendar days from receipt of the merchandise and provided that it has not been assembled and / or used

To make a return you must contact us to fill out the return request. Once this request is filled in, a return number will be assigned and the data will be indicated for the shipment.

The merchandise must be returned in perfect condition and well with its original packaging or another provided it is properly protected. Otherwise www.custom-cockpits.com reserves the right to refuse return.

Once the goods have been received and verified that they are in perfect condition, the refund of the amount will be processed within a maximum period of 7 calendar days

The transportation costs originated by the return will be borne by the customer.

Warranty

The warranty conditions can be found in the Guarantee section.